Bug with drawing transparency

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Qwerty
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Registriert: Mi 16 Apr 2014 23:25

Bug with drawing transparency

Beitrag von Qwerty »

Hi,

I have problems with photoline - black squares appear all over the canvas. It seems that there is one problematic transparent layer - it was part of an multilayer OpenEXR render from Blender.
I have Win7 64bit, intel C2Q, nvidia 560 gtx.

Is there an official developer email where I could send the problematic file? I don't want to share it publicly.
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Herbert123
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Registriert: Sa 12 Mai 2012 21:38

Re: Bug with drawing transparency

Beitrag von Herbert123 »

There is a beta forum where these things are usually posted. If you have a license, you can ask the developers for beta forum access.

You can send the troublesome file to support AT pl32.com

Does the same thing happen when you scale down the document to 50%?

I'd be interested in testing that file as well on my system, btw (I use Blender myself). If you wish, you can PM me. I experienced similar issues in the past in previous versions of Photoline, but the last time was about 6 months ago.
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System: Win10 64bit - i7 920@3.6Ghz, p6t Deluxe v1, 48gb (6x8gb RipjawsX), Nvidia GTX1080 8GB, Revodrive X2 240gb, e-mu 1820, 2XSamsung SA850 (2560*1440) and 1XHP2408H 1920*1200 portrait
Qwerty
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Beiträge: 19
Registriert: Mi 16 Apr 2014 23:25

Re: Bug with drawing transparency

Beitrag von Qwerty »

Thanks! I sent you PM and I also sent an email to support.
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Herbert123
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Registriert: Sa 12 Mai 2012 21:38

Re: Bug with drawing transparency

Beitrag von Herbert123 »

I think I discovered the cause: turn off anti-aliasing for the display (large forward pixelled slash button). Then it works. I will post a bug report in the beta section.
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System: Win10 64bit - i7 920@3.6Ghz, p6t Deluxe v1, 48gb (6x8gb RipjawsX), Nvidia GTX1080 8GB, Revodrive X2 240gb, e-mu 1820, 2XSamsung SA850 (2560*1440) and 1XHP2408H 1920*1200 portrait
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Herbert123
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Registriert: Sa 12 Mai 2012 21:38

Re: Bug with drawing transparency

Beitrag von Herbert123 »

Converting the background layer to 16 bit per channel also fixes the issue, but you will loose the 32bpc - and the tree mask is affected.
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System: Win10 64bit - i7 920@3.6Ghz, p6t Deluxe v1, 48gb (6x8gb RipjawsX), Nvidia GTX1080 8GB, Revodrive X2 240gb, e-mu 1820, 2XSamsung SA850 (2560*1440) and 1XHP2408H 1920*1200 portrait