Adding color to list from harmony is crashing PL

Vivi_Ram
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Adding color to list from harmony is crashing PL

Post by Vivi_Ram »

Hello:

Found this repeatable crash: https://imgur.com/a/fTzxNvn. Did it again to confirm. It does crash: https://imgur.com/ZVFrMvi

@Martin: Check it out. Thank you very much!
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shijan
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Re: Adding color to list from harmony is crashing PL

Post by shijan »

I don't have this problem. Tested on 24.4b20 macOS and Windows versions.
PhotoLine UI Icons Customization Project: https://www.pl32.com/forum3/viewtopic.php?f=3&t=6302
Vivi_Ram
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Re: Adding color to list from harmony is crashing PL

Post by Vivi_Ram »

shijan wrote: Wed 06 Nov 2024 20:37 I don't have this problem. Tested on 24.4b20 macOS and Windows versions.
That is odd! So what do you think I could be doing wrong?
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shijan
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Re: Adding color to list from harmony is crashing PL

Post by shijan »

Maybe some conflict with cashed legacy color palettes structure that don't use Groups? Try to download this PhotoLine Basic Asset Library https://www.pl32.com/forum3/viewtopic.php?t=7057
Import and overwrite old palettes.
Close PhotoLine
Open PhotoLine and try to use Harmony again
PhotoLine UI Icons Customization Project: https://www.pl32.com/forum3/viewtopic.php?f=3&t=6302
Vivi_Ram
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Re: Adding color to list from harmony is crashing PL

Post by Vivi_Ram »

Tried everything and still failed. Even completely uninstalled and reinstalled the whole thing. :( The latest beta too.
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shijan
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Re: Adding color to list from harmony is crashing PL

Post by shijan »

Maybe Windows 11 problem? I only can test on Windows 10
PhotoLine UI Icons Customization Project: https://www.pl32.com/forum3/viewtopic.php?f=3&t=6302
Vivi_Ram
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Re: Adding color to list from harmony is crashing PL

Post by Vivi_Ram »

shijan wrote: Wed 06 Nov 2024 21:01 Maybe Windows 11 problem? I only can test on Windows 10
Yup. Probably. Windows 11.
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Hoogo
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Re: Adding color to list from harmony is crashing PL

Post by Hoogo »

You could add a folder named "PhotoLineSettings" in you PL program folder. For me that was C:\Program Files\PhotoLine\PhotoLineSettings

That's the USB stick mode, and program files is the wrong location to make most use of it, but for experiments it's fine: PL starts like freshly installed. But as you have already uninstalled PL, I don't expect that it's a matter of corrupted settings.

If you want to check if it's a matter of a corrupted program, corrupted settings or your PC: Copy the whole program folder to an USB stick and start from there. That way you can try it on different PCs.
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Herr Doktor, ich bin mir ganz sicher, ich habe Atom! /Doctor, doctor, I'm sure, I've got atoms!
Vivi_Ram
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Re: Adding color to list from harmony is crashing PL

Post by Vivi_Ram »

I found out what it was: If you add to color list from harmony FROM the background and foreground colour editor, then it has no problem. BUT if you add to list from harmony FROM the colour editor present within the colour list panel, then it does crash. I've tried on multiple computers. So this is definitely a bug. :)

I figured out exactly what you need to do to make it crash:

Workflow without crash:

1. Don't have the colour list panel open on your window.
2. Now change colour in the background/foreground colour editor and save to list from harmony.
No crash.

Workflow with crash:

1. Open the colour editor from the colour list panel
2. Change the colour and try saving it to list from harmony.

CRASH.

1. Change the colour even in the background/foreground colour editor WITH the color list panel open.
2. Save it to list from harmony.

CRASH.

So, I can isolate it to the colour list panel. Something about the colour list panel crashes it.

It does not occur in the stable version of PL. It occurs in the betas on Windows 11.

Hope this helps.
Martin Huber
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Re: Adding color to list from harmony is crashing PL

Post by Martin Huber »

I think, I can replicate it now. I will check that.
Vivi_Ram
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Re: Adding color to list from harmony is crashing PL

Post by Vivi_Ram »

Martin Huber wrote: Thu 07 Nov 2024 16:38 I think, I can replicate it now. I will check that.

Thanks Martin! You're a star!